Shopping Information

Shopping Information

Please take note of the postcodes we can currently deliver to before ordering!

Please note: due to increased delivery costs in this challenging period, minimum spend has now been increased to £150 per order. We apologise for any inconvenience this causes.

UK mainland standard delivery is free. Once you have placed your order we will get back to you with a delivery date – we aim to deliver all orders within five working days.   

Please note: we are currently only able to deliver to a limited number of postcodes - please see the list below for details of which postcodes we serve.

AL1, AL10, AL2, AL3, AL4, AL5, AL6, AL9, BR1, BR2, BR3, BR4, BR5, BR6, BR7, CO7, CR0, CR2, CR3, CR4, CR5, CR6, CR7, CR8, DA1, DA11, DA12, DA14, DA15, DA16, DA2, DA5, DA6, E1, E10, E11, E12, E13, E14, E15, E16, E17, E18, E2, E3, E4, E5, E6, E7, E8, E8, E9, EC1, EC2, EC3, EC4, EN1, EN10, EN11, EN2, EN3, EN4, EN5, EN6, EN7, EN8, EN9, GU1, GU15, GU16, GU2, GU21, GU25, GU4, GU7, HA0, HA1, HA2, HA3, HA4, HA5, HA6, HA7, HA8, HA9, HP1, HP11, HP13, HP20, HP22, HP23, HP3, HP6, HP7, HP8, HP9, IG1, IG10, IG11, IG2, IG3, IG4, IG6, IG7, IG8, IG9, KT1, KT10, KT11, KT12, KT13, KT14, KT15, KT16, KT17, KT18, KT19, KT2, KT20, KT21, KT22, KT24, KT3, KT4, KT5, KT6, KT7, KT8, KT9, LU1, LU2, ME1, ME2, ME4, N1, N10, N11, N12, N13, N14, N15, N16, N17, N19, N2, N20, N21, N22, N3, N4, N5, N6, N7, N8, N9, NW1, NW10, NW11, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, RG1, RG2, RG21, RG29, RG4, RG40, RG42, RG45, RG5, SE1, SE10, SE11, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE2, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27, SE3, SE4, SE5, SE6, SE8, SE9, SG13, SG14, SL0, SL1, SL2, SL3, SL4, SL5, SL6, SL7, SL8, SL9, SM1, SM2, SM3, SM4, SM5, SM6, SM7, SN1, SW1, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW2, SW20, SW3, SW4, SW5, SW6, SW7, SW8, SW9, TW1, TW10, TW11, TW12, TW13, TW14, TW15, TW16, TW17, TW18, TW19, TW2, TW20, TW3, TW4, TW5, TW6, TW7, TW8, TW9, UB1, UB10, UB2, UB3, UB4, UB5, UB6, UB7, UB8, UB9, W1, W10, W11, W12, W13, W14, W1F, W1S, W1U, W1W, W2 , W3 , W4 , W5 , W6 , W7 , W8 , W9 , WC1, WC2, WC2E, WC2N, WD1, WD17, WD18, WD19, WD2, WD23, WD24, WD25, WD3, WD4, WD5, WD6, WD7, WS9

Make Sure Someone's There!

It is very important that someone is at the address you have specified to sign for the delivery. We are unable to leave the goods at the address without obtaining a signature, as perishable goods will not be redelivered but you will still be charged.

Depending on what you have ordered the goods may be delivered ambient, chilled or frozen.  We will use appropriate insulated packaging with dry ice for chilled and frozen deliveries.  A safety sheet will be included with information on how to dispose of the dry ice.  Please check your orders upon delivery – any damages or discrepancies should be notified to us by phone 02089651853 or email sales@disotto.co.uk within 24 hours.

We deliver to most areas of the UK mainland by commercial courier. Delivery by other means or outside mainland UK may be possible by special arrangement but an additional delivery charge will be payable. If you require delivery outside mainland UK, we can discuss the options with you via email at sales@disotto.co.uk.

If you experience any other issues during the ordering process or you have any feedback please email sales@disotto.co.uk with your order reference number and a member of our team will be happy to help.